We’re HIRING!


Are you an experienced operations manager that thrives on leading initiatives and wants to play a pivotal role in a growing business? Let’s talk!  

We’re looking for a self-starter who works well independently but also enjoys being part of a fun-loving, motivated team. This position is perfect for someone who takes ownership of every task on their plate, proactively identifies weaknesses and proposes solutions, and enjoys working in a fast-paced environment.

The operations manager reports directly to the CEO.

What you’ll do:

  • Responsibilities include planning, directing and coordinating all aspects of business operations, from large projects like overhauling our logistics process to small tasks like managing our bookkeeping vendor
  • Identify areas of improvement and implement strategic initiatives to optimize performance, efficiency, and profitability through sales and logistics
  • Manage order fulfillment and shipping timelines, plan capacity, provide forecasts and manage daily operations with third party providers
  • Provide superior service by exceeding customer expectations for quality product and on-time delivery
  • Drive improvements to daily processes to support a rapidly growing volume of orders
  • Develop and communicate reporting and analytics on key operational metrics
  • Partner closely with Sales, Customer Service, Product, and Marketing on company initiatives
  • Help answer B2B sales inquiries during peak periods
  • We are a start-up, so the ideal candidate must be willing to wear multiple hats and be willing to pitch in wherever needed to ensure the company and team are successful.

Requirements:

  • 3-5 years of operations or corporate strategy experience, preferably in a fast-paced, startup environment
  • Able to independently lead projects and scope, prioritize and execute initiatives
  • Experience driving relationships with partners and vendors to obtain timely results
  • Flexibility to shift priorities quickly

Contact: tammy@linkalock.com

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